Returns & Exchanges
We want you to love your purchase from vintagescharms.com. If for any reason you’re not completely satisfied, we’re happy to help with returns or exchanges within 30 days of delivery.
How to Return an Item
To initiate a return, please ensure your item is unused, in its original packaging, and includes all tags. Follow these steps:
- Contact Us – Reach out to our customer service team to request a return authorization.
- Pack Your Item – Securely package the item to prevent damage during transit.
- Ship It Back – Send the item back using a tracked shipping method.
Once your return is received and inspected, we’ll process your refund or exchange. Please note that original shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.
Exchanges
If you’d like to exchange an item for a different size or style, let us know when requesting your return. Exchanges are subject to availability.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately so we can resolve the issue promptly.
Final Sale Items
Certain items, including sale merchandise, are marked as final sale and cannot be returned or exchanged.
For any questions regarding returns or exchanges, don’t hesitate to reach out—we’re here to help!